On October 20, 2021, taking the opportunity of holding the “17th Customer World Annual Conference 2021”, Netease Qiyu became a corporate member of Customer World 2021/2022.

NetEase Qiyu, NetEase’s intelligent customer service SaaS system.
Relying on NetEase’s years of AI capabilities, it provides enterprises with products such as integrated online customer service, online robots, cloud call centers, outbound robots, pre-sale robots, intelligent quality inspection, and large data screens, and provides one-stop intelligent customer service solutions. Realize omni-channel services, complete full-scenario connections, drive the double improvement of enterprise service efficiency and quality, and help enterprises reshape service value.
At present, we have provided high-quality customer service management for 40w+ enterprises such as Chow Tai Fook, Casio, Dyson, Wal-Mart, Anta, NetEase Yanxuan, Hey Tea, Keep, etc., allowing users to enjoy smart and beautiful service experience; and in brand retail, e-commerce It has accumulated mature solutions for business platforms, local life, corporate services, online education and other industries.
Since the launch of the product, we have successively been rated as the leading enterprise in intelligent customer service of the Golden Earmark Cup and the recommended enterprise in the Chinese customer contact center industry; Key Program for SMEs”. Technical strength and product capability are highly recognized inside and outside the industry.

Core advantages:
1. Industry-leading artificial intelligence technology innovation
Industry-leading NLP and intelligent voice technology to realize automatic and precise robot response
2. Stable and reliable system
Netease has 21 years of information and data security black technology, and its own exclusive cloud ensures high availability and stability
3. Industry customer practice
covers 400,000+ enterprise customers in 15+ industries, forming a rich and reproducible knowledge accumulation
4. Flexible interface capabilities
are integrated with third-party systems through open interfaces to meet the individual needs of enterprises

Become a corporate member of the customer world organization and enjoy the high-quality resources of the customer center industry.

In order to further standardize the service to enterprise members and enhance the honor and value of member enterprises, Customer World Organization officially opened the “user member” service system to the whole industry in an orderly and moderate manner. Our focus areas include but are not limited to: government and public services, finance, new retail, energy, education, and Internet manufacturing. Customer World issues certificates to its member units and assigns special personnel to standardize information communication and member services. Becoming a contracted corporate member of Client World will also become a basic way for related companies to share Client World industry platforms, media resources and customer information.

We are deeply involved in the industry and look forward to working hand in hand with high-quality partners!

User membership service specification

*Issuing the “Customer World Member Unit” certificate to member units;

* Receive 2 copies of “Customer World” magazine every month for a period of one year;

* One copy of the annual “China Call Center Industry Development Report” worth RMB6,000;

* Free participation in high-end industry conferences organized by Customer World (Customer World Annual Forum, CC-CMM Annual Forum, Customer World-Insight Forum, etc.) is limited to 2 people each time; access to a full set of conference-related services;

*Member units can enjoy a 20% discount for all training activities organized by Customer World;

*Provide relevant business consulting and market cooperation information services for member units;

* Open a column for member units on the customer world website (http://www.CCMW.net); release articles, enterprise supply and demand, and recruitment information for free;

* Publish yellow page information for supplier members in the “Enterprise Yellow Pages” column of “Customer World” magazine according to uniform rules to support their market information promotion;

contact us:

Zuo Bing: 13466626291, zuobing@ccmw.net
Zheng Jie: 13718770777, zhengjie@ccmw.net Pan
Jiangling: 18510813910, panjl@ccmw.net Zhang Yonghong
: 13581960173, zhangyh@ccmw.net
Qian Yi: 17610031679, qianyi@ccmw.net
hotline: qianyi@ccmw.net 400-779-7070