November 1, Beijing. Taking the opportunity of holding the 2022 Customer World Annual Conference, the DO-CMM Digital Operations Capability Maturity Model (version 2022) was officially released today. Mr. Zhao Xi, founder of Customer World Organization, chairman of CMM Standards Organization, vice chairman of the Digital Economy Professional Committee of China Information Association, and director of “Digital Intelligence World” magazine, introduced the background and scope of application of the DO-CMM standard at the conference and future visions.

Vision of DO-CMM standard (VISION)

DO-CMM standard mission (MISSION)

Help Chinese enterprises, industries, and industries improve their digital operation capabilities, realize digital transformation, find a beacon of digital direction, and contribute to the new development pattern of China’s digital economy.

• Enterprises – Through the implementation of standards, help enterprises establish a correct ideological system for digital transformation, accelerate innovation, reduce costs, increase revenue, and achieve high-speed business while developing professional digital capabilities, realizing efficient digital operation management, and greatly improving enterprise operating efficiency growing up.
• Industry – Based on the capability maturity model, help various sub-industries establish and improve the framework system of digital transformation, promote the realization of high performance and professional management as a whole, build a unified and effective discourse system, and promote the communication between different enterprises and related businesses in this field communication and exchanges.
• Industry – Help the maturity and development of China’s digital industrialization, promote the integration of related industries into the globalization process, carry out macro research, build benchmark data, best practices and evaluation systems, and help the overall and sustainable development of the industry.

Implementation goals of the DO-CMM standard

The implementation goal of the DO-CMM standard is to provide a set of comprehensive and systematic management tools and methods for any enterprise that plans, plans, or is already in the process of digital transformation or business cluster managers of multiple enterprises to promote the overall digital operation level, The improvement of digital service level and digital management level. The implementation effect is mainly reflected in the following aspects:

• Methodology: Provides a complete, scientific, self-consistent, and practical methodology for digital transformation process capabilities. On this basis, relevant organizations obtain a step-by-step evolutionary framework for digital operations that is easy to understand, easy to agree on, and easy to operate.
• Coordinate position: Through the comparison with international standards in the direction of digitalization and the search and analysis of best practices at home and abroad, it helps departments, enterprises or business clusters and professional parks that coexist with multiple enterprises to integrate resources, clarify positioning and development direction , and then gain an advantage in the market competition.
• Progress bar: Based on the nature and methodology of digital operations, clarify the work points that a mature digital operation organization (enterprise or multiple business clusters) should focus on, the logical relationship between these work points, and how to do it Prioritize the order, do these tasks step by step, and make the organization succeed. Purpose: To help organizations establish correct digital operation goals and expectations, and to standardize the digital transformation process, achieve expected performance results, and measurable benefits from investment.

The commercial value of DO-CMM

Fields of application of DO-CMM